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Terms and Conditions Courses
About these terms and conditions
- In these terms and conditions “we”, “our”, and “us” refer to Vitabio Aesthetics Academy LTD and “you” and “your” refers to the delegate purchasing a Vitabio Aesthetics Academy training course.
1. Introduction
1.1 If you buy services from us you agree to be legally bound by this contract.
1.2 When buying any services or using any resources you also agree to be legally bound by our website terms and privacy policy;when buying an item/cou you agree that:
i) you are responsible for reading the full item listing before making a commitment to buy it:
(ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
“The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.
1.3.2 extra terms which may add to, or replace, some of this contract, for example, any specific written contract between us;
General conditions of booking
2.1 Vitabio Aesthetics Academy reserves the right to decline admission to any of its training courses.
2.2 Vitabio Aesthetics Academy reserves the right to cancel or change planned training courses in terms of dates, locations, and course content. You will be notified in advance of any planning changes and an alternative date will be offered. We will not offer a refund if we need to change a date.
2.3 Irrespective of circumstances, Vitabio Aesthetics Training Academy accepts no liability for any loss of earnings or expenses incurred by you or any models should a course need to be cancelled or rearranged.
2.4 You must wear suitable clinic wear in the training academy at all times such as scrubs or a uniform and closed toe shoes. Denim and sportswear are not suitable to be worn. Long hair must be tied up, jewellery should be minimum and nails should be cut short.
2.5 You must bring ID with you such as passport or driving licence to your training course.
2.6 If you arrive more that 15 minutes late for the start time of your course you may not be permitted into the course. No refund will be given and you will forfeit you place on the course.
Paying for your training course
3.1 You may pay for your training course via telephone (bank transfer or card payment).
3.2 You may pay for your training course in one of two following ways:
3.2.1 Payment in full – you are required to pay the full price of your course prior to attending your training course. An order confirmation confirming your place will be sent within 24 hours of payment being received in full.
3.2.2 Payment scheme – you are required to pay a deposit for your course in order to secure your place on a course date. An order confirmation confirming your place will be sent within 24 hours of us receiving your deposit payment.
3.3 Your course balance must be paid in full no later than 4 weeks prior to the course start date. It is the your responsibility to ensure that the balance is paid in full at least 4 weeks before the course date. Failure to do so may result in your course place being cancelled, re-listed for sale and any payment already made may be forfeited in line with our cancellation procedure.
4. Cancelling your training course booking
We understand that sometimes plans change and you may need to change your arrangements. Should you wish to cancel your booking, the following terms and conditions apply.
4.1. Courses can be cancelled four weeks in advance of a course. All cancellations must be made in writing to Vitabionaturalaesthetics@gmail.com and will incur a 50% admin charge of the full price of the course. This is to cover the cost of finding models for the training day and staffing costs. Course booked within 4 weeks of the course date will not be refunded.
4.2 Delegates may choose to independently arrange insurance to provide indemnity against possible cancellation. Vitabio Aesthetics Academy do not provide any cancellation insurance but recommend that you have your own insurance in place should a course be cancelled at last minute either by us or you.
4.3 Vitabio Aesthetics Academy does not issue refunds for Acts of God.
● An Act of God is defined as an event outside of human control such as sudden floods, earthquakes or other natural disasters, for which no one can be held responsible.
● This also includes weather-related issues such as snow, ice, floods etc.
● If Vitabio Aesthetics Academy chooses to cancel a course due to an Act of God then it is not liable for any loss resulting to the customer as a result of this cancelled course.
● Vitabio Aesthetics Academy will make all reasonable effort to replace a cancelled course by arranging an alternative date but this cannot be guaranteed. Where the majority of customers for that course have been affected, this will be made free of additional charge.
Amending you training course
5.1 Should you wish to amend your booking by changing your course date, the following terms and conditions apply:
5.1.1 All requests to change a course date must be made in writing to vitabionaturalaesthetics@gmail.com and will incur an additional 25% admin charge of the full price of the course.
5.1.2 Vitabio Aesthetics Academy cannot guarantee you a place on your chosen alternative course date. If a place cannot be provided on your preferred date, you will be offered a refund in line with the terms and conditions in Section 4 of this document (should this apply). This is at the discretion of Vitabio Aesthetics Academy.
5.1.3 We may not be able to offer you a new date and the original date will need to stay booked.
5.1.4 You are not able to transfer the course to another practitioner.
Insurance and regulation
6.1 Whilst learning on premises at Vitabio Aesthetics Academy you will be covered by our group insurance policy.
6.2 You are responsible for ensuring you can gain appropriate insurance cover to work in your own country you wish to practice in. Vitabio Aesthetics Academy does not offer refunds if you find you are not able to gain appropriate insurance, or an insurer declines or terminates you insurance.
6.3 You are responsible for ensuring that you comply with statutory and legal obligations in the country that you practice in including but not limited to CQC, HIS, HIW.
Contacting Vitabio Aesthetics Academy
7.1 You can contact Vitabio Aesthetics Academy in any one of the following ways:
7.1.1 By telephone on 07510070089.
7.1.2 By post at 1a Clarence Street, Chorley, PR7 2AT
7.1.3 By email at vitabionaturalaesthetics@gmail.com
Data Protection
8.1 In booking a training course with Vitabio Aesthetics Academy, you agree to us using any data you submit in order to process your order and for future marketing purposes by Vitabio Natural Aesthetics LTD.
8.2 Your details will not be transferred to any other third party without your written consent.
Complaints
8.1 Vitabio Aesthetics Academy takes pride in the quality of its service and as such will try to resolve any complaints as quickly as possible.
8.2 Complaints about any aspect of Vitabio Aesthetics Academy should be made in writing by emailing vitabionaturalaesthetics@gmail.com
8.3 Complaints received in writing will be acknowledged by return email or letter within two week of receipt.
8.4 Vitabio Aesthetics Academy does not offer refunds for training courses undertaken.
Terms and Conditions Treatments
1. Introduction
1.1 If you buy services from us you agree to be legally bound by this contract.
1.2 When buying any services or using any resources you also agree to be legally bound by our website terms and privacy policy;when buying an item/cou you agree that:
i) you are responsible for reading the full item listing before making a commitment to buy it:
(ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
“The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.
1.3.2 extra terms which may add to, or replace, some of this contract, for example, any specific written contract between us;
2. Information I give you
2.1. Certain sections of this contract only apply to you and us if you are a ‘consumer’, that is if you are an individual acting for purposes which are wholly or mainly outside your business or profession. By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that we must give you certain key information before a legally binding contract of sale between you and us is made (see the summary box below). We shall give you this information in a clear and understandable way either in this contract or the relevant programme or service description we agree between us.
We shall give you information on:
The main characteristics of the services you are buying, and how you can contact us, the price of the services, the arrangements for payment, carrying out the services
3. Ordering services
3.1. Below, we have set out how a legally binding contract to buy services between us and you is made:
3.2. You place an order either on the site by clicking on the relevant payment link or I shall send you the link by email or via bank transfer. Please read and check your order carefully before submitting it.
3.2.1. When you place your order at the end of the online checkout process by clicking on the payment link on the site, by paying the invoice following this contract, or via bank transfer it shall be acknowledged by email. This acknowledgement does not, however, mean that your order has been accepted.
3.2.2. Any quotation given by us before you place an order for services is not a legally binding offer by us to supply such services. Any prices set out in a quotation remain valid for 48 hours.
3.2.3. When you decide to place an order for services with us, this is when you make a legal offer to buy such services from us.
3.2.4. We may contact you to say that we do not accept your order, for example, if we do not think the services are right for you or there has been a mistake in the pricing or description of the services, or you do not meet the requirements.
3.2.5. We shall only accept your order by sending you a confirmation email with booking details on, or start to provide the services, whichever happens earlier. At this point:
(a) a legally binding contract will be in place between you and us, and (b) We shall start to carry out the services as set out in the programme description on the company website or in a services description agreed between us.
4. Carrying out the services
4.1. If you are a consumer you have protection under consumer rights legislation, including that the services must be carried out with reasonable care and skill.
4.2. We shall carry out the services within the time period which is set out in the relevant programme or services description.
5. Your responsibilities
5.1. You will pay the price for the services in accordance with the programme or services description.
5.2. You will provide us with such information and assistance (and ensure that any information is complete and accurate) as I reasonably need to provide the services.
6. Charges and payment
6.1. The price for the services is set out in the courses or services description.
6.2. Usually, we require full payment in advance in order to provide the services.
6.3. If you decide you no longer want to complete the treatment you will still be liable to pay the full cost as set out in your payment agreement.
6.4 Upon execution of this Agreement, Client shall be responsible for the full extent of the Fee. If client cancels for any reason whatsoever, Client will receive no refund.
In all other circumstances, we are not able to refund to you any of the payments you have made, even where you do not attend your appointment. In view of our clear no-refund policy, we do not tolerate any type of chargeback threat or actual chargeback from your credit or debit Card Company. In the event that a chargeback is placed on a purchase or we receive a chargeback threat during or after your purchase, or after the end of the cooling off period if you are a consumer, we reserve the right to report the incident to credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as non-payment on your account which could have a negative impact on your credit rating.
6.5. Payment is via the invoice following this contract or as agreed between us.
6.6. If any of your payments are not paid on the due date, we may charge interest on any balance outstanding at the rate of 10 percent fee per missed invoice.
7. Intellectual property
If we provide you with any materials, whether digital or printed, any intellectual property in those materials belongs to us and unless we agree otherwise you can only use those materials for your own personal use and you may not share them with third parties.
7. How we may use your personal information
7.1. we shall use the personal information you give to me to:
7.1.1. provide the services;
7.1.2. process your payments for the services; and
7.1.3. Inform you about any similar products and services that we provide though you may stop receiving this information at any time by contacting us.
7.2.All information shared by you will be kept strictly confidential, except when releasing such information is required by law and/or where I consider it necessary to do so because of concerns of risk to yourself or others.
7.3. we shall not give your personal information to any third party unless you agree to it.
8. Confidential information
8.1. All information shared by you will be kept strictly confidential, except when releasing such information is required by law and/or where I consider it necessary to do so because of concerns of risk to yourself or others.
9. Resolving problems
9.1. In the unlikely event that there is a problem with the services, please contact us as soon as possible and give a reasonable opportunity to sort out any problems with you and reach a positive outcome.
9.2. we may at my option vary or re-perform the services if there is a problem and the terms of this agreement will apply to any re-performed services.
9.3. If you are buying services from us nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.
10. End of the contract
10.3. Either you or we may terminate the services and this agreement immediately if:
10.3.1. the other party commits any material breach of the terms of this agreement and, in the case of a breach capable of being resolved, the breach is not resolved within 30 days of a written request to do so. The written request must expressly refer to this clause and state that this contract will be terminated if the breach is not resolved; or
10.3.2. the other party commits or threatens to commit or is threatened with any act of insolvency under the Insolvency Act 1986.
10.4. If this contract is ended it will not affect our right to receive any money which you owe to us under this contract and it will not operate to affect any provisions that expressly or by implication survive termination.
11. Limit on our responsibility to you
11.1. Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), We are not legally responsible for any:
11.1.1. Losses that:
(a) were not foreseeable to you and me when the contract was formed
(b)that were not caused by any breach of these terms on our part
(c)that are caused by you being unable to gain insurance
11.1.2. Business losses, including loss of business, loss of profits, loss of management time and loss of business opportunity.
11.2 My total liability to you is limited to the amount of fees, if any, paid by you for the services.
12. Disputes
12.1. we shall try to resolve any disputes with you quickly and efficiently.
12.2. If we cannot resolve a dispute using our internal complaint handling procedure and either of us want to take court proceedings, the relevant courts of England and Wales will have exclusive jurisdiction in relation to this contract.
12.3. The laws of England and Wales will apply to this contract.
12.4. In the event of a dispute between us, you and us agree not to engage in any conduct or communications, including on social media, designed to disparage us or our website, products and services.
13. Entire agreement
These terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, assurance or warranty given by or on behalf of us which is not set out in these terms and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.
14. Third party right
14.1. No one other than a party to this contract has any right to enforce any term of this contract.
Ownership of intellectual property, copyrights and logos
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Manchester School Of Aesthetics. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
Right to suspend or cancel user account
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment
Indemnification
You agree to indemnify and hold on Vitabio Natural LTD harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
Limitation of liability
To the maximum extent permitted by applicable law, in no event shall Vitabio Natural Aesthetics LTD be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, Vitabio Natural Aesthetics LTD assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
Promotional emails and content
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don’t want to receive such promotional materials or notices – please just notify us at any time.
Privacy & Safety
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.
Also when you fill out any of our contact forms, we also keep a record of the information you had provided us with when you filled out the contact form.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.
How do you store, use, share and disclose your personal information?
Your data may be stored through Wix data storage, databases and the general Wix applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you have filled out one of contact forms we may contact you via email campaigns notifying you of special offers etc.
How do I stop you from contacting me?
If you don’t want us to process your data anymore, please contact us at vitabionaturalaesthetics@gmail.com
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at vitabionaturalaesthetics@gmail.com or send us mail to:
1a Clarence Street, Chorley PR7 2AT